White Heather Tea Room

Reviews

• ★ ★ ★ ★ ★
  Great food and service. A wonderful Victoria experience.
  By ming fraser, May 21, 2017
• ★ ★ ★ ★ ★
  Excellent food. Service was always courteous and attentive. Impressive amount of delicious teas.
  By thomas bergstrom, May 14, 2017
• ★ ☆ ☆ ☆ ☆
  Upon several recommendations I went here with high expectations. I have been told that it has changed hands recently but I can't confirm this. Sadly, my experiences there were very, very disappointing. I am not a hard to please person and will have to give credit to very tasty food and tea but the service was sub par to say the least. I waited almost an hour to receive my food even though a reservation was made for a set menu. Throughout our tea we were very casually taken care of. Went back a second time to give a second chance and experienced the exact same thing. Over 45 min wait for food (with reservation for a set menu). People who arrived after us got their food first even though we ordered the same thing. No one really seemed to care that we were there dropping a pretty penny. Reached out to management to give feedback and they didn't really seem to care that we blew a lot of money on really, really bad service. Unfortunate. Don't waste your money. Go to Venus Sophia on Fisgard!!
  By Paola Moore, February 06, 2017
• ★ ★ ★ ★ ★
  After over a year of wanting to go here, we finally got a chance to go. We had a reservation, but they were not quite ready for us, so we went for a walk and came back. In the end, we got to sit about 15 minutes past the time. No big deal. While we were enjoying our teas, we were asked if we liked them. A few minutes later we were given bags of the teas to take home because of the inconvenience of having to wait. They did not have to do anything, but that was a very nice gesture. The food itself was all yummy, and like many afternoon teas, enough to take some treats home. We thought that the price was reasonable compared to the other places we have gone. We have to been to almost every tea place in the area, and I am finding it hard to choose if this is my favourite or second favourite. If the setting was a bit nicer - ie, views/gardens it would definitely be number one.
  By Thora Steinbok, January 10, 2017

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